Contact us
Email: admin@beaconsupport.co.uk
We respect your right to confidentiality and so you do not need to include your name or phone number when making an enquiry or leaving us feedback.
Unfortunately, we cannot reply to enquiries about job opportunities, but you can find out more about the services we provide below. If you would like to register with us please send your CV to jobs@beaconsupport.co.uk
We welcome the opportunity to resolve any complaints that may arise in an efficient, professional and courteous manner.
Step 1: You can make a complaint by telephone, email or in writing. Please provide an outline of the problem and if we need any further information, we will ask you for it.
- The telephone number is: 07831 516468
- The email address is: admin@beaconsupport.co.uk
- Beacon’s address is: Cwmfelin, Goitre Coed Road, Quakers Yard, Treharris, CF46 5BB (please clearly address the envelope (‘for the attention of 'Bethany Thompson’)
Step 2: If you are not satisfied with the answer you receive from the support leader, you may complete the online form on our website with your name and contact details and click send. The managing director will then investigate your complaint. We aim to give you a full reply by letter or email within five working days. You can also contact the managing director by telephone, email or in writing.
- The telephone number for the managing director is: 01443 553568 or 07837518315
- The email for the managing director is: info@beaconsupport.co.uk
- Beacon’s address is: Cwmfelin, Goitre Coed Road, Quakers Yard, Treharris, CF46 5BB (please clearly address the envelope ‘for the attention of the managing director’)
Prefer to call or email?
Beacon Support Ltd, Cwmfelin, Goitre Coed Road, Quakers Yard, CF46 5BB
"We'll help you understand your DSA2 letter."
Our admin team replies to most enquiries within one working day.